Sunday 4 December 2011

hp 1000 priner fails to 5012 message

hp 1000 priner fails to 5012 message

HP 1000 j110a printer worked fine until it ran out of black ink at end of Oct. Took awhile to get a replacement. Installed and hp-levels shows black is 100%; color OK.
Ever since I put in the new cartridge it has not printed a single page but everything shows up in queue (lpq -a).
If I print from firefox 4.0 I get: Device Communications Error 5012
If I print from command line the error is: Unable to communicate with device (code=12)
I see a lot of error 5012 stuff on the web but nothing relating to the hp1000 deskjet.
I tried restarting cups (1.4.6) with no change.
Tried clearing queue then printing but still same.
/etc/cups.conf and /etc/printers.conf are empty but may be meaningless.
System is Slackware 13.37 and hplip which comes with the installation is 3.11.3a.
Has this happened to others ? am I looking in the wrong place for the right file to fix?
PS
hp-check.log shows
hp-check[2399]: info: :
Initializing. Please wait...
error: User exit
hp-check[2399]: info: :
hp-check[2399]: info: :Done.

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